Cancellation policy
Subscription Policy
When you subscribe to Matchaholic, you'll receive recurring deliveries based on the delivery frequency you select (every 1 or 2 months).
Billing
Your payment method will be securely stored and automatically charged before each scheduled shipment.
Manage Your Subscription
You can:
- Skip a delivery
- Pause your subscription
- Change your delivery frequency
- Update your payment method
- Cancel your subscription at any time
You can manage your subscription through the link in your order confirmation email or by logging into your customer account.
Cancellations
There are no cancellation fees. To avoid being charged for your next order, please cancel or make changes before your next billing date.
Returns & Refunds
Please refer to our Return Policy for information regarding returns, refunds, and damaged or incorrect items.